JFK Frequently Asked Questions
When should I arrive at the ARB PARKING® (JFK) lot?
Please arrive at the ARB PARKING® (JFK) lot at least 20 minutes before you want to be at your terminal. The TSA recommends that travelers arrive at their departure terminals at least 2 hours before their scheduled flight time. ARB PARKING® (JFK) is not responsible for missed flights. Please arrive early and give yourself plenty of time for security, check-in, and travel to the terminal.
How do I check in at ARB PARKING® (JFK)?
When you pull into our lot, an ARB PARKING® (JFK) team member will greet you and process a parking ticket for you. You will be asked for your name, reservation number, return date/time, and your airline. The ARB PARKING® (JFK) associate will provide you with a claim ticket and a phone number to call upon your return to the airport. *Upon returning, please call us only AFTER retrieving your luggage.*
How far is ARB PARKING® (JFK) from the terminal?
The ARB PARKING® (JFK) location is conveniently close to the airport terminal, and the trip usually takes about 5 minutes on our shuttle. Shuttles leave for the airport terminals every few minutes and deliver you right to the departure level of your airline.
How do I get from the ARB PARKING® (JFK) location to the airport?
After you have been checked in by an ARB PARKING® (JFK) team member, you will be taken to your terminal by our shuttles. The trip usually takes about 5 minutes. Please be sure to inform the shuttle driver which terminal and airline you need to be dropped off at, so they can plan the fastest route. Shuttles are limited in size to approximately 12 passengers and luggage. Shuttles leave for the airport terminals every few minutes and deliver you right to the departure level of your airline.
How do I reclaim my car at ARB PARKING® (JFK)?
Only AFTER you have retrieved your luggage, please call 718-480-6663 and request a pickup. Please confirm your terminal number when disembarking your plane. This phone number is also located on the ARB PARKING® ticket you were given at check-in. The cashier will ask for your ticket number so your car can be pulled into our "Ready Zone." When you call us, the dispatcher will confirm where you will meet the shuttle.
How can I find the ARB PARKING® (JFK) parking location?
Detailed directions for ARB PARKING® are available on our website. We are a registered business on popular search engine map sites such as Google Maps.
How do I pay for my parking at ARB PARKING® (JFK)?
Payment is made at the time of check-in when you drop off your vehicle. We accept all types of Credit/Debit Cards and CASH.
How do I contact ARB PARKING® (JFK)?
To contact us, please call 718-480-6663 or reach out through our website's contact form.
How do I reserve a parking space at ARB PARKING® (JFK)?
Save money and time with free reservations and added benefits here at arbpark.com. ARB PARKING® will NEVER ask you for a credit card during the reservation process for our standard rates. However, if you take advantage of our Early Bird Pre-Pay Special, payment must be made in advance with a credit card. Please make sure to book directly through us to avoid third-party provider fees. Our website has a safe and secure front-page reservation tool.
Will I be charged more if my flight is late?
ARB PARKING® honors a 3-hour grace period (after the 24-hour day) before charging for subsequent days. This applies only to reservations made directly with ARB PARKING® and not through a third-party website. Regardless of your reservation, your fee is based on the actual time parked in the lot. For example, if a guest checks in on Monday at 10:00 AM and is scheduled to leave on Thursday at 2:30 PM, they will only be charged for 3 days. If the guest arrives to pick up their vehicle on Thursday at 3:30 PM, they will then be charged for a 4th day.
What are the operating hours at ARB PARKING® (JFK)?
ARB PARKING® operates 24 hours a day, 365 days a year. Save time and money by making your reservation in advance on our safe and secure website at arbpark.com. We are only a few minutes from the airport terminals.