LGA Frequently Asked Questions
Where is the ARB PARKING® (LGA) lot?
The lot is at 90-01 23rd Ave, East Elmhurst, NY 11369, USA, in Queens, about 500 meters from LaGuardia Airport. Enter the address in Google Maps, Apple Maps or any navigation app, or use the map link on our LGA location page.
How far is ARB PARKING® (LGA) from the terminals?
Very close. The lot is about 500 meters from the airport, near enough that you can see the runway. Our shuttle gets you to any LaGuardia terminal in about 5 to 7 minutes, a little longer when traffic is heavy.
What are the operating hours at ARB PARKING® (LGA)?
We are open and staffed 24 hours a day, 7 days a week, and the shuttle runs at all hours, so early-morning departures and late-night arrivals are no problem.
How do I reserve a parking space at ARB PARKING® (LGA)?
Use the search box on our LGA page (or choose LaGuardia on the home page), pick your check-in and check-out dates and times, and complete the booking. Reserving is free and no card is needed for a standard reservation; you pay at the lot. Your confirmation is sent by email.
When should I arrive at the ARB PARKING® (LGA) lot?
Plan to reach the lot at least 2 hours before your flight leaves. That leaves time for check-in, the shuttle ride and traffic. TSA advises being at the airport about 2 hours before a domestic flight and 3 hours before an international one, so allow extra time on busy travel days. ARB PARKING® (LGA) is not responsible for missed flights.
How do I check in at ARB PARKING® (LGA)?
When you drive in, a team member will ask for your name, reservation details, return date and time, and airline. Our valet team then parks your car and photographs it. You will receive a printed parking ticket, plus a text message with a digital copy of the ticket and a link for requesting your return pickup. Keep both handy for the trip home.
Is this valet parking? Is my car safe?
Yes, it is valet parking. Our team parks your car in a paved, gated and fenced lot that is well lit, watched by security cameras and staffed around the clock, and your car is photographed at check-in. Please take your valuables with you: we are not responsible for personal items left in the vehicle, and any damage must be reported to the lot manager before you drive away.
How does the shuttle to LaGuardia work?
After check-in, our free shuttle takes you to your terminal. It leaves every 5 minutes, 24/7, is air-conditioned, and seats up to 12 passengers with standard luggage, and our staff will help with your bags. Tell the driver your airline and terminal so you are dropped at the right place. The ride to any LGA terminal takes about 5 to 7 minutes.
How do I get picked up when I return?
Wait until you have collected your luggage. Then tap the pickup link in the text message you received at check-in and tell us your terminal, or call (848) 350-0288, which is also printed on your parking ticket. A shuttle will come to collect you.
How do I get my car back at ARB PARKING® (LGA)?
Back at the lot, give the cashier your ticket number. Your car is brought up to our Ready Zone so it is waiting for you, and you can pay any balance and drive off without delay.
Do you charge extra for SUVs, vans or trucks?
There is no extra charge for sedans. Small and midsize SUVs cost $6 more per day, and large SUVs, minivans, vans and trucks cost $10 more per day.
How do I pay for my parking at ARB PARKING® (LGA)?
Nothing is charged online for a standard reservation. You pay at the lot, by cash or by credit/debit card.
Can I cancel my reservation?
Yes, free of charge, any time before you arrive at the lot. Use My Reservations on arbpark.com (you will need the email address and phone number you booked with), or call the LGA lot at (848) 350-0288.
Will I be charged more if my flight is late?
You can come back whenever your flight lands, and there is no separate late fee. Parking is charged in 24-hour periods counted from your check-in time, and any time beyond what you booked is paid at the lot when you pick up your car. For example, if you check in on Monday at 10:00 AM and collect your car by Thursday at 10:00 AM, you pay for 3 days; collect it later on Thursday and a 4th day is added.
What is there at the lot while I wait?
There are indoor and outdoor waiting areas, a restroom, free drinking water and phone charging. A gas station, hotels, restaurants and convenience stores are nearby.
How do I contact ARB PARKING® (LGA)?
Call (848) 350-0288 or email us . The phone numbers and email addresses for all of our lots are also listed on our Contact Us page.